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User Satisfaction Questionnaire

1.  I can accomplish the task quickly using this procedure.

 Strongly Disagree     1          2          3          4          5          Strongly Agree

 2.  I am satisfied with the number of steps included.

 Strongly Disagree     1          2          3          4          5          Strongly Agree

 3.  It is easy to understand what is needed.

 Strongly Disagree     1          2          3          4          5          Strongly Agree

 4.  It uses the fewest steps possible to accomplish the task.

 Strongly Disagree     1          2          3          4          5          Strongly Agree

 5.  The procedure was clearly written.

 Strongly Disagree     1          2          3          4          5          Strongly Agree

 6.  I would need additional instructions to complete the procedure.

Strongly Disagree     1          2          3          4          5          Strongly Agree

 7.  It is easy to learn the procedure.

 Strongly Disagree     1          2          3          4          5          Strongly Agree

 8.  The illustration was helpful.

 Strongly Disagree     1          2          3          4          5          Strongly Agree 

 9.  It was easy to remember the steps.

 Strongly Disagree     1          2          3          4          5          Strongly Agree

10.  The amount of information included was useful.

Strongly Disagree     1          2          3          4          5          Strongly Agree

11.  This procedure is more complex than most.

Strongly Disagree     1          2          3          4          5          Strongly Agree

12.  The terminology used in the procedure is easy to understand.

Strongly Disagree     1          2          3          4          5          Strongly Agree

13.  Overall, how would you rate this procedure?

       Very Poor            1          2          3          4          5          Very Good       

 

14.    What would you do to improve this procedure?

 

 

 

 

 

 

 

 


Human Factors at NIAR | Human Factors at FAA | Human Factors Psychology at WSU

Human Factors Laboratory, National Institute for Aviation Research at Wichita State University. Research funded by the Federal Aviation Administration.  All rights reserved.
Revised: 11/05/04