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User Satisfaction Questionnaire
User Satisfaction
Questionnaire
1. I can
accomplish the task quickly using this procedure.
Strongly
Disagree 1 2 3 4 5
Strongly Agree
2. I am satisfied
with the number of steps included.
Strongly
Disagree 1 2 3 4 5
Strongly Agree
3. It is easy to
understand what is needed.
Strongly
Disagree 1 2 3 4 5
Strongly Agree
4. It uses the
fewest steps possible to accomplish the task.
Strongly
Disagree 1 2 3 4 5
Strongly Agree
5. The procedure
was clearly written.
Strongly
Disagree 1 2 3 4 5
Strongly Agree
6. I would need
additional instructions to complete the procedure.
Strongly
Disagree 1 2 3 4 5
Strongly Agree
7. It is easy to
learn the procedure.
Strongly
Disagree 1 2 3 4 5
Strongly Agree
8. The
illustration was helpful.
Strongly
Disagree 1 2 3 4 5
Strongly Agree
9. It was
easy to remember the steps.
Strongly
Disagree 1 2 3 4 5
Strongly Agree
10. The amount of
information included was useful.
Strongly
Disagree 1 2 3 4 5
Strongly Agree
11. This procedure
is more complex than most.
Strongly
Disagree 1 2 3 4 5
Strongly Agree
12. The
terminology used in the procedure is easy to understand.
Strongly
Disagree 1 2 3 4 5
Strongly Agree
13. Overall, how
would you rate this procedure?
Very
Poor 1 2 3 4 5
Very Good
14. What would you do to improve this
procedure?
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