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Books:

Contextual Design : A Custom-Centered Approach to Systems Design

• Authors: Hugh Beyer, Karen Holtzblatt

• Format: Paperback Textbook, 350 pages  

• ISBN: 1-55860-4111 

• Publish Date: July 1998 

• Publisher: Science & Technology Books

• Series: Morgan Kaufmann Series in Interactive Technologies Series

Cost-Justifying Usability

• Format: Hardcover Textbook , 334 pages, Illustrated 

• ISBN: 0-12095-8104 

• Publish Date: May 1994 

• Publisher: Academic Press, Incorporated 

Elements of Technical Writing

• Authors: Gary Blake, Robert W. Bly

• Format: Paperback, 192 pages     

• ISBN: 0-02013-0856 

• Publish Date: December 2000 

• Publisher: Longman Publishing Group

Handbook of Usability Testing

• Author:  Jeffrey Rubin

• Format:  Paperback, 352 pages

• ISBN: 0-47159-4032

• Publish Date: April 1994

• Publisher: Wiley, John & Sons, Incorporated

•  Series: Wiley Technical Communications Library

Practical Approaches to Usability Testing for Technical Documentation

• Authors: Scott E. Hubbard, Stephanie Rosenbaum

• Edited by: Judith Ramey, Christopher Velotta

• Format:  Paperback Textbook, 120 pages

• ISBN: 0-91454-8816

• Publish Date: April 1995

• Publisher: Society for Technical Communication

A Practical Guide to Usability Testing

• Authors: Janice C. Redish, Joseph F. Dumas

• Format: Paperback, 412 pages 

• ISBN: 0-89391-9918 

• Publish Date:  January 1993 

Usability Engineering

• Author: Jakob Nielsen

• Format: Paperback Textbook, 362 pages, Illustrated    

• ISBN: 0-12518-4069 

• Publish Date: September 1994 

• Publisher: Science & Technology Books 

Usability Testing and Research

• Author:  Carol M. Barnum

• Format: Paperback Textbook, 448 pages     

• ISBN: 0-20531-5194 

• Publish Date: October 2001 

• Publisher: Allyn & Bacon, Incorporated 

Usability Evaluation in Industry

• Authors:  Patrick W. Jordan, Bruce Thomas, Bernard A. Weerdmeester, and Ian L. McClelland

• Format:  Paperback, 224 pages

• ISBN:  0-74840-4600

• Publish Date: July 1996

• Publisher:  Taylor & Francis, Limited

Online sites:

GNOME Handbook of Writing Software Documentation V1.0.2

• Authors:  Eric Baudais, John Fleck, David Mason, Daniel Mueth, and Alexander Kirillov

• URL:  http://developer.gnome.org/projects/gdp/handbook.html

Society for Technical Communication - Usability Special Interest Group (SIG)

• URL:  http://www.stcsig.org/usability/index.html

Usability for Technical Communicators

• Author:  Gerry Gaffney 

• URL:  http://www.infodesign.com.au/usabilityresources/general/technicalcommunicators.asp

Usability.Gov (National Cancer Institute)

• URL:  http://usability.gov/index.html